Access governance without added cost or operational burden.

    Oversee representative identity, affiliation and credential readiness while retaining control over how access is configured, approved and monitored across your facility.

    OneCredential is provided to participating healthcare facilities at no cost, always.

    Healthcare facility professional using the OneCredential live access dashboard on a laptop

    One framework. Your access rules.

    OneCredential manages representative identity, credential readiness and access workflows while allowing each healthcare facility to determine how access is applied locally.

    Verified before arrival

    Representative identity, company or affiliation relationships and applicable credentials are all assessed before access is requested.

    Configured by your facility

    Define locations, areas, credential requirements, approval workflows and access restrictions according to your own operating model.

    Visible while onsite

    Authorised facility users can see current representative activity, pending requests, denied access attempts and historical visits.

    From credential readiness to onsite access.

    OneCredential brings representative preparation, facility-configured requirements and onsite activity into one consistent digital workflow.

    01

    Configure

    We work with your facility to define requirements, areas, risk classifications and your approval settings.

    02

    Prepare

    Representative identity, workplace affiliation and credentials are reviewed and approved.

    03

    Check

    At entry, OneCredential assesses a representative against every single requirement configured for the area being accessed.

    04

    Approve

    Access proceeds according to your workflow; unsuccessful attempts are clearly displayed to personnel.

    05

    Monitor

    All check-in, checkout, pending or denied activity stays easily visible to authorised users.

    06

    Record

    All access decisions and visit activity form a searchable, exportable and reportable digital history.

    Facility access, visible from one platform.

    Move from current onsite activity to historical access evidence without maintaining paper logs or separate representative databases.

    01 · Live Access

    Know who is onsite right now.

    See active representatives, pending approvals and denied access attempts by facility area, together with the access requirements currently governing that area.

    • Area-specific access
    • Current onsite status
    • Pending and denied activity
    OneCredential live access dashboard

    02 · Facility Oversight

    Understand how representative access is being used.

    With custom reporting, review access volumes, denied attempts, manual interventions, automatic checkouts, after-hours activity and representative trends across your facility.

    • Activity trends
    • Access exceptions
    • Operational reporting
    OneCredential facility activity summary

    03 · Access History

    Search the history, not the paper trail.

    Find representative visits by person, company, area, status or date, and export authorised records for operational review, governance oversight or audit preparation. Obtain representative contact information when needed for operational needs.

    • Searchable history
    • Area and status filtering
    • Exportable records
    OneCredential facility access history

    04 · Visit Record

    Every visit leaves an accountable record.

    Review who attended, where they went, who they were visiting, the purpose of the visit, check-in and checkout activity, and any automatic or manual actions associated with the visit.

    • Visit context
    • Check-in and checkout history
    • Facility actions
    OneCredential visit record for Andrew Davis

    Built to protect representative and facility information.

    OneCredential enables facilities to oversee representative access without automatically taking custody of every underlying credential document, reflecting established assurance models used across regulated industries.

    Protected infrastructure

    • Data encrypted in transit using HTTPS/TLS
    • Documents, databases and backups encrypted at rest
    • Private document storage within AWS
    • Secure authentication through AWS Cognito
    • Automated encrypted database backups

    Controlled access

    • Role-based facility permissions
    • Controlled access to representative information
    • Administrative audit logging
    • Secure authentication workflows
    • Session revocation following account restriction or confirmed misuse

    Governance without duplication

    Facilities retain control over who may access their premises, which credentials are required and the conditions of access. OneCredential performs defined credential verification and provides the resulting status, access outcome and supporting audit evidence, reducing unnecessary duplication of document collection, review and storage.

    SMB1001 CertifiedISO 27001 CertifiedASD Cyber Security Business PartnerCSA STAR Level 1 Registered

    Apply access controls according to your facility's needs.

    OneCredential provides the framework while your facility determines how representative access is applied across locations and clinical areas.

    Entry methods

    • QR access points
    • NFC access points
    • Mobile check-in
    • Front-desk check-in
    • Unattended Check-In

    Access controls

    • Automatic access where requirements are satisfied
    • Check-in with facility notification
    • Approval before access
    • Restricted access workflows
    • Area-specific requirements

    Operational controls

    • Location validation at self check-in
    • Immediate access notifications
    • Automatic checkout
    • Facility-defined policies and requirements
    • Role-based facility permissions

    Facility approval can be required for any area, regardless of its risk classification.

    For credentialing guidance relevant to healthcare facilities, refer to AS 5182:2018 Vendor Credentialing for Healthcare Facilities.

    The information needed to oversee access.

    Depending on role and permissions, authorised facility users can access information including:

    • Verified representative identity
    • Company and affiliation information
    • Visit purpose
    • Facility and area
    • Check-in and checkout activity
    • Check-in method
    • Point-of-entry declarations
    • Pending approval requests
    • Access decisions and exceptions
    • Historical access activity
    • Facility-wide or area-specific reporting

    Reports can be filtered, customised and exported to support operational review, governance oversight, internal review and audit preparation.

    A modern alternative to disposable access stickers.

    OneCredential representatives can carry a reusable physical badge linked to their verified identity, reducing reliance on temporary stickers and repeated manual badge issuance.

    Built for repeated access

    A consistent physical credential stays with the representative rather than being printed, written or reissued for every visit.

    Less facility administration

    Reduce the time, consumables and front-desk handling associated with issuing, replacing and managing temporary identification stickers.

    Clearer onsite identification

    Give staff a consistent way to identify registered representatives onsite, while current access eligibility continues to be governed by OneCredential status and facility-configured rules.

    Facilities remain free to apply their own local identification or visitor-badge requirements where required.

    Evidence when it matters.

    When questions arise after an access event, OneCredential provides a structured history of the representative, access decision, location, visit activity and relevant facility actions.

    Access decisions

    Maintain a record of approved, denied, pending and exception outcomes associated with representative access.

    Facility actions

    Record relevant approvals, manual check-ins, checkouts and authorised administrative actions.

    Historical evidence

    Search and export historical access records when required for operational review, investigation, governance or audit preparation.

    OneCredential can restrict representative access when potential misuse or significant access concerns are identified, while notifying relevant facilities when issues arise that may affect safe or appropriate access.

    No connection to clinical or patient systems required.

    OneCredential operates independently of hospital clinical systems and is accessed through a secure web portal or mobile application.

    No patient records

    OneCredential does not require access to patient information.

    No EMR integration

    No integration with electronic medical record systems is required.

    No clinical system integration

    Representative access governance can operate independently of core hospital systems.

    No interference with clinical workflows

    Support representative access without becoming part of patient care workflows.

    OneCredential administers the framework. Your facility retains control.

    OneCredential performs defined verification and access administration against facility-set requirements, while the facility retains policy, governance and final access authority.

    OneCredential responsibilities

    • Verification of representative identity
    • Verification of company and affiliation relationships
    • Collection and review of credential evidence against defined requirements
    • Credential readiness monitoring
    • Expiry and update management
    • Application of facility-configured access rules
    • Check-in and checkout workflows
    • Facility reporting and audit evidence
    • Maintenance of access history

    Facility responsibilities

    • Defining access requirements
    • Configuring locations and areas
    • Selecting approval workflows
    • Assigning authorised facility users
    • Reviewing access requests where required
    • Maintaining local policies and restrictions
    • Retaining final authority over who may access the facility

    Supporting established healthcare access governance.

    OneCredential brings established processes for managing healthcare industry representative access into a structured digital workflow, supporting consistent application of facility requirements and clearer oversight.

    Explore Governance & Standards

    Ready to strengthen your facility's access governance?

    See how OneCredential can be configured around the requirements of your facility.